FAQ
We’re here to make your shopping experience smooth and transparent. Below are answers to some of the most common questions our customers ask.
Q1: Do you ship internationally?
A: Currently, we only ship within the United States.
Q2: How long does shipping take?
A: Standard delivery takes 7–15 business days across the USA. Orders are processed within 1–3 business days before shipping.
Q3: What payment methods do you accept?
A: We accept the following secure payment options:
- Visa, Mastercard, American Express, Discover, Diners Club, JCB
- PayPal, Apple Pay, Google Pay, Shop Pay
Q4: Can I return or exchange an item?
A: Yes! We offer hassle-free returns and exchanges within 14 days of delivery. Items must be unused and in original condition. Please refer to our Return Policy for details.
Q5: How do I track my order?
A: Once your order is shipped, you’ll receive a tracking number via email. Use the link provided to follow your package’s journey.
Q6: What if I received a damaged or incorrect item?
A: If your item arrives damaged or incorrect, please contact us immediately at priyonashop@gmail.com. We’ll resolve the issue promptly.
Q7: How can I contact customer support?
A: You can reach us via:
- 📧 Email: priyonashop@gmail.com
- 📞 Phone: +1 (856) 658-0733
- 🕘 Business Hours: Monday – Friday | 9:00 AM – 5:00 PM EST
Q8: Do you offer any discounts?
A: Yes! We offer seasonal promotions and special discounts. Subscribe to our newsletter or follow us on social media to stay updated.